Privacy Notice

Introduction

Thank you for visiting cramiumlabs.com (this “Website”). Your use of this Website is being facilitated by Cramium Labs, Inc. (“Cramium,” “We,” “Us”, “Cramium” or “Our”).

Cramium, as a/the data controller, provides this Privacy Policy (the “Privacy Policy”) to describe our practices regarding the collection, storage, use, disclosure, and other processing of Personal Data (defined below). By visiting, accessing, or using this Website, you (a) acknowledge that you have the right, capacity, and authority to accept this Privacy Notice; (b) acknowledge that you have read and understand this Privacy Notice; and (c) consent to the policies and practices outlined in this Privacy Notice. So please read them carefully.

This Privacy Notice explains what data we collect, why we collect it, how such data is used and stored, how such data may be shared by us, rights you may have, and how you can contact us about our privacy practices. If you do not wish for your Personal Data (as defined below) to be used in the ways described in this Privacy Notice, you should not use this Website or any services, software, technologies, products and/or functionalities offered by this Website (collectively, the “Services”).

I. DEFINITIONS

Personal Data

“Personal Data” typically means any information which, either alone or in combination with other data, enables you to be directly or indirectly identified, such as your name, email address, username, contact details, identification number, location data, an online identifier such as a complete IP address, device ID, or one or more factors specific to the physical, economic, cultural, or social identity of you. Only the personal data from applicable national law of your legal residence will apply to you and be deemed your Personal Data.

Sensitive Information

“Sensitive Information” is Personal Data that includes information relating to a person's racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual preferences, criminal record, and/or biometric or health information.

II. WHAT PERSONAL DATA WE COLLECT AND HOLD, AND HOW WE COLLECT IT

We collect, process, and store Personal Data when you contact Cramium through this Website for purchase order, product availability inquiry, customer support, etc. This Personal Data may include contact details, including, but not limited to, name, email address, and mailing address.

To understand how we protects the data it collects from its users, please see the details below.

We will not collect Sensitive Information about you without your consent, unless an exemption or exception applies. These exemptions or exceptions include if the collection is required or authorized by law, or necessary to take appropriate action in relation to suspected unlawful activity or serious misconduct.

III. UNSOLICITED PERSONAL DATA

We may receive unsolicited Personal Data about you, and we may keep all unsolicited Personal Data we receive.

IV. WHO WE COLLECT PERSONAL DATA ABOUT

The Personal Data we may collect, and hold includes (but is not limited to) Personal Data about users, potential users, service providers or suppliers of this Website or Cramium, and other third parties with whom we come into contact.

V. HOW WE USE YOUR PERSONAL DATA

This Website uses Personal Data to administer, deliver, improve, and personalize the Services for you and to comply with our legal and regulatory obligations. We also may use such data to communicate with you in relation to other products or services offered by Cramium and/or our partners to consider any concerns or complaints you may have.

Sensitive Information will be used and disclosed for the purpose for which it was provided (or a directly related secondary purpose), unless you explicitly consent otherwise, or an exemption under law applies.

Below are specific ways in which we may process your Personal Data:

·       Verifying your eligibility for our Services. 

·       Providing you with our Services

·       Detecting and preventing fraud

·       User/customer support 

·       Enhancing our Services

·       Product marketing 

VI. TO WHOM WE MIGHT DISCLOSE PERSONAL DATA

Cramium may disclose Personal Data to:

·       Members of our corporate group, which includes our subsidiaries, holding companies, and companies under common control including their respective contractors, affiliates, employees, or representatives;

·       Other business purposes as permitted by law or required to comply with our legal obligations.

Other than as disclosed in this Privacy Notice, Cramium does not share your Personal Data with any other third parties unless required to do so by law or legal obligation.

 VII. HOW WE STORE YOUR PERSONAL DATA

We recognize the importance of securing the Personal Data of our users. We take steps to ensure your Personal Data is protected from misuse, interference or loss, and unauthorized access, modification or disclosure.

We retain your Personal Data for as long as is reasonably necessary to provide services to you, for our legitimate business purposes, and to comply with our legal and regulatory obligations. If all contractual or prospective contractual relationship end, we will continue to retain your Personal Data as necessary to comply with our legal and regulatory obligations. 

VIII. YOUR RIGHTS

We offer the following rights to all users regardless of their location or applicable privacy regulations. 

We will take action within 45 days of your request, or within 90 days with notice. If we refuse to provide the information, we will provide reasons for the refusal, as well as provide an explanation of any rights you have to appeal the decision. 

For Personal Data we have about you, you can:

·       Access to Personal data or request a copy

·       Change or correct your Personal Data

·       Delete or erase your Personal Data

·       Object to the processing of your Personal Data

·       Ask us to restrict processing of your Personal Data

·       Export your Personal Data

You have the right to object to our processing of your Personal Data for direct marketing purposes. This means that we will stop using your information for these purposes.

If you would like to exercise any of the rights described above, please contact us at info@cramiumlabs.com. You may also contact us with the following mailing address:

2055 Laurelwood Rd Suite 230, Santa Clara, CA 95054, USA

IX. CHILDRENS’ PERSONAL DATA

Cramium does not knowingly offer services to or collect the Personal Data of anyone under the age of 18. If we learn that we have collected Personal Data of anyone under the age of 18, we will promptly delete it from our systems. If you are aware of anyone under the age of 18 using our Services, please notify us so we can take prompt action to prevent access to our Services.

X. IDENTITY VERIFICATION AND BIOMETRIC DATA PRIVACY NOTICE

To comply with applicable laws, regulations, and other legal obligations in the United States and in other countries, including “know your customer” obligations, we may ask users to verify their identity before using our Services. 

XI. MARKETING

We may only use Personal Data we collect from you for the purposes of direct marketing without your consent if the Personal Data does not include Sensitive Information, you would reasonably expect us to use or disclose the information for the purpose of direct marketing, we provide a simple way of opting out of direct marketing, and you have not requested to opt out of receiving direct marketing from us.

We may communicate company news, promotions, and information relating to our products and services provided by Cramium. Users can opt out from these marketing communications at any time. If you do not want to receive these communications, please send an email to info@cramiumlabs.com.

XII. INFORMATION SECURITY

We endeavor to protect this Website and you from unauthorized access, alteration, disclosure, or destruction (or other similar risks) of Personal Data we collect and store. We take appropriate security procedures and technical and organizational measures to ensure information security.

XIII. CONTACTING US ABOUT PRIVACY QUESTIONS OR CONCERNS

If you have any questions about this Privacy Notice or the use of your Personal Data, please contact us by sending an email to the following address info@cramiumlabs.com with the subject “PRIVACY INQUIRY”.

XIV. CHANGES TO OUR PRIVACY NOTICE

We may update this Privacy Notice at any time by posting the amended version on this Website including the effective date of the amended version, so please check frequently to see if there are any updates or changes. Your continued access to or use of this Website and/or the Services constitutes your acknowledgment and acceptance of such changes to this Privacy Notice.